The multiple issues with one way audio across the Mitel platform has been fixed and customers should now have full service restored. Thank you for your patience.
UPDATEMay 30, 2018 - 3:11 pm
The issue is persisting and has been pinpointed to the London data centre. This is causing one-way transmission on calls.
Mitel are continuing to work on this with the highest priority. Our next update will be 4pm
UPDATEMay 30, 2018 - 4:03 pm
Issue is still persisting although we have seen some improvements. Mitel are continuing to work on the problems. We will now provide a further update when fixed.
IDENTIFIEDMay 30, 2018 - 1:44 pm
We are aware of a Mitel Outage effecting all Customers nationwide. Mitel are working on this with highest priority and our next update will be at 3pm. We apologise for the inconvenience and will update you with any developments.
INVESTIGATINGMay 30, 2018 - 1:40 pm
Some of our clients are having issues with their telephone systems. We are looking into this as a matter of priority. Thank you for your patience.