This issue has now been resolved. Thank you for your patience.
IDENTIFIEDJuly 26, 2018 - 3:05 pm
There is a current TTB outage in multiple London exchanges resulting in a loss of phone and broadband services.
This is a Priority 1 fault and is being worked on by Openreach Engineers throughout London.
Please keep checking back here for more information and updates.
INVESTIGATINGJuly 26, 2018 - 2:55 pm
Some of our customers in the London area have informed us there is problems with their broadband and phone services. We are looking at this with priority and will update this area with more information when we have it. Thank you for your patience.