Managed IT Support Package for SME's & Enterprises

Managed IT Support – Choose Your Ideal Package

ITBusinessCare: IT support tailored to suit your business

We recognise that IT is the lifeblood of modern day business and without it, your organisation may not even be able to operate. That is why we have created itBusinessCare.

This complete 24/7 support service enables you to have peace of mind. Our systems are monitored, updates are applied and our highly trained engineers are available whenever you need support. All of your IT systems (from the network to every device) are managed and monitored by our dedicated IT support team. Whatever size organisation you are, itBusinessCare offers you monitoring, management, and administration of your IT infrastructure, all for a fixed monthly fee.

Office 365, Security & Backupoptionaloptionaloptional
Desktop & Laptop remote support
UPS hardware monitoring
Virtual server monitoring
Physical server monitoring
VMware ESXi, vSphere monitoring
Hyper-V monitoring
Microsoft server operating system monitoring
Firewall monitoring
Email filtering (on premises)
Exchange server monitoring (on premises)
SQL server monitoring
Backup software monitoring
Server storage monitoring
Printers (remote support)
Network switches monitoring
Router monitoring
Server application support
Bespoke applications used by customer
Cloud-based email filtering
System reporting
MailCare management
WebCare management
Microsoft patch management
Special application support
MyGlue accessoptionaloptionaloptional
Desktops & laptops (on-site support)
Printers (on-site support)
Field engineering
Permanent engineer on site
Break-Fix covers the same service as itBusinessCare Advanced via a block time
Block timeoptionaloptionaloptionaloptionaloptional
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How will itBusinessCare help me?

We believe itBusinessCare is the foundation for your organisation to ensure that IT supports you in today’s challenging business market.

Full Review of your IT

We not only provide first class operational support from highly qualified engineers, but we begin every engagement with a review of your IT needs that will underpin your business requirements now and for the future. We will enquire, analyse and make suggestions to help improve efficiency and solve your problems.

Trusted Support

We provide IT support to businesses across the UK. With the increasing reliance on IT, it is important to know you can get reliable support when you need it most. Whether you need remote support for end users or technical support for your IT teams, we have a solution to best suit your needs.

Dedicated On-site Team

We find a lot of our larger customers benefit from utilising our itBusinessCare Outsource solution that includes a dedicated on-site IT support team. This service ensures you have an IT support team on hand working within your office, alongside our IT Support Service-Desk, Account Managers and Consultants.

Tailored Solution

Whether you choose a single product or service, or a complex fully managed IT solution for a multi-site enterprise, we understand IT systems and technology and will work closely with your existing and new suppliers to deliver the right solution. Our aim is to deliver excellent customer service and peace of mind so that you can focus on your business.

Cost Effective

For a simple monthly fee (per user) we can take care of everything involved in providing IT solutions, from sourcing IT, to supporting IT and everything in between. Whether you are looking to buy a block of support hours and pay-as-you-go or a fixed price option that encompasses all of your IT support requirements, we have a range of solutions that can be tailored to your individual needs.