A Managed IT Services from Peach Technologies offers customers proactive support, delivering reassurance and peace of mind that your IT infrastructure continually performs. By utilising Outsourced IT Support Services from Peach, customers benefit from dedicated & professional; Business Continuity, Disaster Recovery, Security and Cloud Services.
Organisations utilising outsourced IT Support Services & UK based IT Support helpdesk benefit from extended working hour platforms for customers to log support calls for any IT Support problems. We record all customer calls via our dynamic remote management system AutoTask and provide you with a unique reference number so you can keep track of your issue.
Entrusting Peach Technologies and our highly trained Microsoft certified engineers puts you back in the driver’s seat of your business with your organisations. If you have IT professionals in place outsourced IT support services will enable them to focus on initiatives and projects that deliver tangible business value instead of performing routine IT tasks, our Managed IT Support Services also increases efficiency and reducing operating costs. Customers looking for IT direction without an internal IT resource can also utilise our IT Director Service.
A Managed IT Services is all-encompassing, provides advise on technology and how to take advantage of future technologies.
Helps cash flow and removes unknown costs while ensuring that obsolete hardware becomes replenished.
Access to Peach staff with specialist skills. Your IT estate will receive the input required to keep IT current and future proof.
Keep your business up and running with minimal downtime. A stable IT platform increases productivity.
Monitoring and Management Agents (RMM) are preprogrammed to look for known issues such as hard disk failure.
A Managed IT Services eliminates problems. IT estates are proactively maintained via patching, updating and repairing.
Managed IT Services packages come with a dedicated account manager to assist you with all requirements.
Updating and patching happen’s outside of business hours. Machines are patched individually removing the access for a security breach.
Business improvements are two-fold, the first focuses on efficiency and developments. The second is strategic. Customers can build on their IT platform to ensure their IT infrastructure moves with new technologies. We are also partnered with companies like Dell and HP to deliver hardware that is robust and reliable.
By optimising your IT network, employees can work efficiently. In turn, you can maximise investments in business growth.
Peach manages a diverse range of organisations, customers can use the crossover of technical understanding to their advantage.
Access the internet and carry out daily tasks with the peace of mind that online threats are eliminated. We detect and stop all threats.
A Managed IT Support Service provides an agent and antivirus on every workstation. Offline threats are eliminated instantly.
Comprehensive data and application plans revert your business back to normal in the quickest time via our offsite backup.