Hear success stories straight from the customer. Don't just take our word for it...
When we decided to refresh our telephone system, it was of paramount importance that we chose a partner that could provide a top of the range system and install it seamlessly with zero down time. Our main aim was to prevent any disruption to our customers and employees and Peach Technologies managed to do this effortlessly.
Peach Technologies is passionate about what they do and how they make a difference to their customers – and this runs right through the business, from their technical service desk, project team and consultants, right through to their account managers and directors. What has impressed us the most is the aftercare and support provided by Peach. Nothing is too much trouble and any issues we experience are sorted out quickly and professionally every time
Peach were very helpful as always. I was experiencing a telephone issue and they rang and sorted the issue out very quickly. They are very quick to respond and very polite, I would highly recommend them.
I just wanted to drop you a quick line to say how pleased we are with the new Mitel hosted telephone system that Peach recently installed
The whole process with Peach from quotation through to installation has been seamless and all the members of your team that we have had contact with have been very professional.
We’ve only just started to explore the flexibility and functionality of the system but it clearly offers us a number of business benefits that we obviously weren’t able to experience with our old traditional system. Obviously keen on putting a number of these features into operation!
Looking forward to working with you moving forward. Thanks again
Our lines and system have been upgraded successfully and I’d like to thank Adam, and Peach in general for the great service.
Adam particularly went above and beyond to help us and get the job done despite our messy cabling set up. His expertise and support were greatly appreciated and ultimately the new switch and SIP lines went in smoothly.
Doing business with Peach has been a real pleasure over the past few years. Thanks again.
Thanks again to all at Peach for your help with the website project, you have all been a pleasure to work with.
The Peach team are friendly, knowledgeable and experts in their field. Combining design flair and technical know how they created a ‘WOW’ website for us, meeting our challenging brief.
We now have a website we can be proud of and more importantly, one that is already starting to deliver more business for us.
We would highly recommend the team at Peach for any company looking to get ahead online with an engaging and professional website.
Amongst other projects we recently worked with the Peach Technologies team on a demanding campaign for the Open University.
We achieved great results with response rates well above the norms for the sector. Their enduring patience, professionalism and practical advice make them a valuable resource.
I was in a bit of a pickle and I used Peach Technologies to installed a new telephone system, Microsoft Office 365 and a few other bits…
the whole process was simply and easy, they took care of everything for me. Highly recommended!
We have used Peach for the last 3 years and as we have recently moved offices Peach managed the change to a new telephone system…
They carried out the work to the agreed schedule and it all works fine. Recommended!
New phones installed now and I would just like to say that the engineer Adam, was excellent…
He was very personable, very knowledgeable and patient (when I asked questions) and was very accommodating. He explained things very well.
We at Bespoke Beauty would highly recommend Peach to any small business, great customer service and friendly, helpful staff…
We’ve had amazing service and guidance from the smooth installation to now, 6 months on. Well done Peach
Having used Peach for quite a few years I can safely so the service I always receive is excellent…
Staff are always polite and courteous and technical issues are resolved quickly. I would highly recommend their services
Peach Technologies have been our technology support for several years and we have found them to be extremely knowledgeable, extremely efficient and their customer service is excellent…
Requests are dealt with speedily and they understand exactly what we ask. We would recommend Peach Technologies for tech support.
Earlier this year, we moved offices and at the same time changed IT providers. Peach Technologies became involved at a very early stage, offering constructive input and recommendations into the office relocation, even before they had been awarded the contract.
We were impressed with Peach’s professionalism and ability to embrace the numerous revisions we went through, in order to get the I.T. solution we wanted. Subsequently Peach were awarded our IT and Telecommunications contract.
Prior to the move itself, Peach carried out a lot of work behind the scenes, in order to make sure the transition went through as smoothly as possible. The actual hardware installation was completed in a couple of days, just prior to the actual “switchover”. After a few initial teething problems (inevitable with such a wholesale migration as ours, which were sorted out very quickly) our systems have worked like clockwork.
What has continued to impress though, is Peach’s on-going back up and technical support.
To us, this continued back up and support was just as important as the initial installation and it was this aspect of their bid, that swung the awarding of the contract in their favour.
Peach may not be the cheapest, or most expensive, but they provide a professional, expedient service, which offers excellent value for money.
I can’t speak highly enough of their service. They come highly recommended.
We recently had a new telephone solution installed by Peach Technologies, not something you do every day so we were a little apprehensive…
I’m happy to say that everything went very well indeed. The products provided are exactly as quoted, and everything was installed and working on time. Full credit for that goes to the Engineer Steve Armour, he did a great job and was very helpful in explaining how everything worked. Highly recommended.
I am writing to thank you for all your help over the last year and a half. After meeting you and changing most of our lines and calls to Peach…
…Technologies we haven’t looked back. You continue to pass on savings to us and help us regarding our poor service with British Telecom who unfortunately we are still in contract with for some services.
I appreciate all the hard work and effort you put into our account. You reply to my calls and emails promptly (which is a first for me when dealing with a telecoms company!) and you don’t try to pass me off to someone else. On the odd occasion that I have had to contact the customer service team, the service I receive from them was excellent and they liaised with BT for me.
For the first time I have actually found someone who sticks to his word and even after the sale has been done you are contactable, extremely helpful and care about your customers. This is something that is rare these days. I know we will be dealing with you for many years to come and would have no hesitation recommending you.
I understand that this is the e-mail address to log how impressed I was with your staff member, Brett Eynon who recently installed one of your systems into our new premises.
He is a huge credit to your company and could not have been more helpful. The standard of workmanship was impeccable and he took time to talk to every staff member so that they fully understood how to use the new system. He worked late into the night on a Friday after BT struggled to set the lines up but with no complaint.
I hope that he will be rewarded for this and believe it is important to feedback to you.
I am sorry that I have not contacted you sooner but I just wanted to pass on a very big thank you to Peach regarding the new telephone installation.
As you promised us, the transition was extremely smooth and without any inconvenience to us.
I would also like to pass on personal thanks regarding the fantastic engineers on site, Mark and Dave were absolute stars, nothing was too much trouble and they supported us the whole way through. Please pass on our thanks. They are a true credit to your company.
We would be happy to recommend your service to anyone.
Once again thanks to you all.
I was away last week on holiday in Cornwall and left somewhat apprehensive about the installation at Botley going ahead without me there.
Can I just say that I have never heard such positive comments on an installation in any of our nurseries of any equipment – the guys were, according to the management team, accommodating to the needs of the children, polite at all times, professional and whilst a lot was happening on site, they did not interrupt any of the day to day running of the nursery – nobody called me in a panic, nobody called to complain – in fact I felt somewhat redundant!! I just want to pass this on as Peach (like Hopscotch) probably often only hears the negative comments as part of the service industry, and I can see why you have won the awards on your emails because Peach clearly is doing it right from top to bottom.
We look forward to moving all our nurseries to your services as soon as possible.
We are a new client to Peach Technologies and have just had our new NEC Telephone system installed.
I would like to congratulate your company on the standard of workmanship displayed by your employee David Philpott who installed the above on your behalf. David could not have been more helpful and courteous and made our lives here as easy as possible with the installation, and if this is your overall standard of service your operatives give the customer I’m sure we will have a very good working relationship. We would appreciate if you would pass our comments onto David as he deserves a pat on the back for the level of customer attention that he gives.
Hope you are well. Your engineer has attended today to install and set up the new handsets.
Didn’t catch his name but could you please pass on our sincere thanks as he was very professional, helpful and extremely polite. Very good service provided, over and above normal expectations.
Can I just express my appreciation to your team for sorting our system out yesterday. Your engineer was not only helpful, but thorough and patient with the problems he encountered. I was impressed with his determination and resolve to sort our issues. Please pass on our thanks to him.
Many thanks to you for doing this without cost to ourselves, we have a phone system we are now very impressed with.
I just wanted to pass on my recognition concerning Brett, your engineer…
…He has been helpful, polite, helped me solve issues & problems. When I request an engineer through Gary I always ask for Brett as in the past we have had issues as you’re aware, but never have had one issue with Brett. We talk the same language, he is sharp and understands what I’m trying to do all the time.
I do also feel Gary deserves some recognition.
Please pass on my comments.
I just wanted to write to you about the installation of our new phone system over the last two days.
Your engineer, Brett is a credit to your company. He could not have been more professional, helpful and approachable, he was a delight to have working with us.
His standards are obviously very high and his customer service skills were outstanding, I think the team ( particularly Amy) really miss him this morning as he fitted in with us so well!
The system was thoroughly explained to my staff in terms that that could understand, no pompous jargon and they are all enjoying the new system so far as a result of it.
So in summary, thanks for sending us such a great guy for our install which as a result was not only painless but enjoyable! He really is an asset to your company.
I am writing on behalf of our company to thank both Robin and Aaron for all the hard work they put in to installing our new phone system from scratch at our new offices. As the offices are situated in an old building the job was much more intensive than in a modern office block.
They were very helpful and good-natured throughout the job.
Please say thank you to them both again, on our behalf.
However the reason for this email is to say that Brett was absolutely brilliant, he arrived promptly, happy and enthusiastic, thankfully, unlike BT engineers, Brett knew exactly what he was talking about and kept me informed of what was happening at every point, he listened to what I needed, showed everyone and trained us thoroughly on the system, he told me about some new ideas that I can also put into place to make the system work for me.
I just have to say he was a pleasure to have in my office and did not leave until everyone had fully understood how the system worked and this was at 19:00, he tidy and hovered up after himself and disposed of all the rubbish.
It is so often that people do not get the credit they deserve and Brett definitely deserves it.
Great asset to your team
Adam called in today to sort our our auto attendant. I wanted to let you know that he is an asset to Peach…
…He was extremely knowledgeable and helpful and, barring one possible alteration that Adam seemed to think would be requested over time (one of the Directors!), we now seem to have an auto attendant system that works reasonably well for us. Please pass on our thanks to him.
When Dan called and spoke to me initially, I was extremely skeptical as to whether the very attractive proposition could possibly be true. I agreed to see one of his team, rather reluctantly, and with a forecast of dire consequences if Dan's promises were untruthful. However, Conor turned up on schedule, well briefed, extremely knowledgeable and with exactly the right attitude, and we agreed to having our telephone system replaced in a very cost effective way. Within a week, we had a Peach Engineer arrive and he spent 2 days installing the very impressive system, state of the art handsets complete with bells and whistles we had not even thought of. All without fuss or disruption. The team were shown how to operate and get the best out of the new kit, and we were given all the support and TLC we could have wished for. We are very pleased with the new set up, and impressed by Peach professionalism from start to finish. Thank you Daniel, Conor and Jack Will Glenn Mail Solutions Project and Production Manager
Peach supply our telephone and broadband services and we have always had great service. Recently we had a router problem which I reported to Peach technical support, their engineer Ross quickly understood the problem and arranged to send another router which we received very promptly, Peach also emailed me updates of the progress and after installing the new router the problem was fixed. What was very impressive was that Ross called me to ensure that everything was OK. Well done Peach.
Provide broadband and phone lines to our Carehome. Always helpful and quick to sort out an issue. Thanks
If anyone is looking for a case study on how to do customer service and run a support line - you need to look here. The friendliness and knowledge of staff is impressive, as is the speed with which problems are resolved. They really understand a customers needs.